Beauty and the Beast

I ordered this movie for my daughter's birthday on April 28.
When I received my confirmation of purchase, the delivery period was estimated between May 6-20.
My credit card was debited right away but the movie never came...
On May 19, I sent an email for the sender with no answer.
On May 21, I sent again another one to the sender with no answer.
Finally on May 22 I sent an email to Amazon customer service explaining the situation and they asked me to wait until May 23 for the delivery.
I went online to check some reviews about this specific vendor and guess what , there were 5 negative reviews posted around May 15-20. (Of course when I purchased this movie, I checked the reviews and there were none).
On May 23 I had to make a complaint to customer service. This only thing they offered was to cancel my order (very disappointing) and have my credit card credited. What I am very upset about is how come Amazon accept this type of vendor.
The worst thing is my daughter will be so sad..... I am not sure if I will order again with this website.

I recieved this item bootlegged and I paid alot of money for it, I am very disappointed with the seller

Beauty and the Beast is simply the most transcendent animated film I have ever seen. Before it came out, I felt the same way about The Little Mermaid. When BATB came out I couldn't believe that TLM could be topped, but it was, and then some. There's no need to repeat all the other reviewers' remarks - I can only say I got into this thanks to my children, and I will be enjoying it for the rest of my life (along with a number of other Disney classics like Dumbo, Lady and the Tramp and Jungle Book). The characterizations, voice and animated, of all the characters is beyond description. This is the last Disney animated feature I've seen where I appreciated the computer-assisted animation (the ballroom scene is unbelievable). I consider Disney's output to have reached its absolute climax with this film - it's been all downhill since. You can see the difference once it became all computer-generated.

This product was advertised as a two disk platinum addition DVD set, Brand New. What we got was a cheap copy of the main disk! I didn't pay 46 bucks for a copy! I do NOT recommend buying from this seller!

Beauty and the Beast is a most own classic in my humble opinion. As someone who watched the oringal movie tons of times I must say I was disappointed with the DVD. First of all, when you place the DVD and hit "play" it automatically plays the "Special Edition" which is an extended version with a new musical number (and cheesy animation). It's not a huge deal because you can change the DVD setting to play the original feature film but I feel the original should have been the default option. Second thing that bothered me about the DVD is that some of the AUDIO WAS CUT OUT from the opening song! Maybe it's just my DVD but I noticed two gaps in audio (since I know all the words). The first gap is after the two old ladies say "that girl is strange, no question" and the second break in audio is after she goes to the bookstore. The lyric "Look there she goes that girl is so peculiar, I wonder if she's feeling well" is cut out.

Aside from that, the movie is great for all ages. The cut out audio makes me wish I hadn't gotten rid of my VHS version.